University College Birmingham

Project Name:  Stairwell and Foyer Refurbishment 
Location: Birmingham
Client: University College Birmingham 
Net Value: £670,000.00


The Summer Row building is the main and central building for the University.  It has a high volume of people moving through its core stairwell and lift shaft on a daily basis.  The finishes and access standards along with controls, lighting and signage had all become tired, dated and in areas unsafe. It was a challenging design and logistics task to develop the space whilst maintaining live and safe vertical and horizontal flow through the building.

Tandem developed a strategy that would not only deliver a successful project but logistically was thought through in conjunction with developing the design.  Before contractors tendered for the works, a solution had been developed in order that the cost of risk could be dramatically reduced.  The project was completed successfully and importantly safely.


Project Challenge

Our Response

Stakeholders that did not wish the works to be carried out

We produced a working solution, which thought through users’ needs in advance.  Workshops were carried out to demonstrate the minimum impact that would be caused.

A particular defect caused significant issues post completion

Unfortunately, a defect in a product caused an issue post-completion.  All other consultants walked away from the challenge of putting this right and the relationship between client and contractor could have escalated into a full dispute.  Through an open, honest and mediating style of dialogue, managed by the Tandem team, an agreed outcome for both parties along with the defect corrected at no cost to the client was achieved.


Tandem stuck with this project through the challenging times until everything was completed.

Roland Barrett-Price

Director of Capital Projects